Privacy Policy

Last updated: March 23, 2025
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1. Introduction

Audiorista is a service provided by Pubfront ApS ("Audiorista," "we," "us," or "our"). This Privacy Policy explains how we collect, use, process, and share your information when you:

  • Visit our website audiorista.com (the “Site”).
  • Use our content management platform (the “Service”).
  • Interact with our content distribution, apps, websites, and other properties (each, a “Customer Property”).

This Privacy Policy does not cover data collected by our customers (publishers) who use Audiorista’s platform on their Customer Properties. We encourage you to review their respective privacy policies for details on their data handling practices.

By accessing or using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

As a customer using Audiorista’s services, we process personal data on your behalf in accordance with our Data Processing Agreement (DPA). This means that when you use our platform to manage and distribute content, we may process personal data related to your customers or end-users under your instructions.

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2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in regulations, technology, or our business practices.

  • Significant updates will be communicated via:
    • Email notifications (if applicable).
    • A notice on our Site or within the Service.
  • The "Effective Date" at the top of this policy indicates when the latest version takes effect.

We encourage you to review this Privacy Policy periodically.

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3. Information We Collect

Audiorista collects and processes personal data in different capacities:

1. As a Data Controller: We collect and process personal data from our direct business customers (publishers, platform users) when they register, use our services, or interact with our platform. This includes account details, payment information, and communication records.

2. As a Data Processor: We process personal data on behalf of our business customers when they use our platform to distribute content to end-users. This may include data such as IP addresses, device information, and interaction logs with content. In this case, our business customers are the Data Controllers, and Audiorista acts as the Data Processor under our DPA.

We do not control how our Business customers handle personal data collected from their end-users. Each business customer is responsible for providing their own privacy policy regarding how they collect and use such data.

3.1 Personal Data You Provide

We collect personal data that you provide directly when you:

  • Register for an account.
  • Contact us for support or inquiries.
  • Subscribe to emails or marketing communications.
  • Complete a transaction, including payments for subscriptions.

The types of Personal Data we collect include:

  • Basic identifiers (e.g., name, email address, phone number, company).
  • Account details (e.g., username, password, billing information).
  • Communication records (e.g., emails and support tickets).

3.2 Automatically Collected Information

When you interact with our Site or Services, we automatically collect:

  • Device Data (e.g., IP address, browser type, operating system, device ID).
  • Usage Data (e.g., session duration, pages viewed, referring sites).
  • Tracking Data (e.g., cookies, web beacons, pixel tags).
  • Consumption Behavior Data (e.g., end-user interactions with content).

This data helps us analyze trends, improve performance, and enhance user experiences.

3.3 Distinction of Data Types & Our Role as a Service Provider

In addition to the data described above, we refer to certain categories of information as follows:

  • “Personal Data”: Any information that can identify an individual, either directly or indirectly, such as name, email address, or device identifiers.
  • “Usage Data”: Technical data automatically collected when individuals interact with the Site or Service, including browser type, device type, operating system, IP address, and details about how the Service is used.
  • “Tracking Data”: Information gathered via cookies, pixel tags, and similar technologies. This data helps us recognize returning users, remember preferences, and measure interaction with the Site or Service.

Service Provider Role

Audiorista primarily functions as a service provider (or “processor”) on behalf of our publisher customers. This means we handle Personal Data, Usage Data, and Tracking Data under their instructions when you interact with audio content or other materials on their Customer Properties. Our customers remain responsible for their own data collection and usage practices; we encourage you to consult each publisher’s privacy policy for information on how they handle your data.

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4. Legal Basis for Processing Personal Data

In compliance with GDPR and other data protection laws, we process data based on the following legal bases:

Purpose, (Legal Basis)

Providing and maintaining the Service, (Performance of contract)

Processing payments and managing accounts, (Contract necessity)

Improving our platform incl. analytics & performance monitoring, (Legitimate interest)

Personalizing content recommendations, (Legitimate interest)

Sending marketing communications, (Consent opt-in required)

Preventing fraud and security risks, (Legal obligation)

Responding to legal requests, (Legal obligation)

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5. How We Share Your Information

We do not sell personal data. However, we may share information in the following circumstances:

5.1 With Service Providers

We work with third-party service providers to help operate our Services, such as:

  • Hosting and cloud storage providers.
  • Analytics and performance monitoring services.
  • Payment processors (e.g., Stripe, PayPal).
  • Customer support and email services.

For a full overview please see our Sub-processor overview. These providers process data only on our behalf and are required to maintain confidentiality.

5.2 Business Transfers

In the event of a merger, acquisition, or sale, your data may be transferred to a new entity, in accordance with applicable laws.

5.3 Legal and Compliance Disclosures

We may disclose information if required by law enforcement, regulators, or court orders, or if necessary to protect our rights, security, or prevent fraud.

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6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze trends, and improve our services.

6.1 Types of Cookies We Use

  • Essential cookies – Necessary for the Site and Service to function.
  • Functional cookies – Enhance user experience and remember preferences.
  • Analytics cookies – Collect usage statistics to improve the Service.
  • Advertising cookies – Help deliver relevant ads.

6.2 Managing Cookies

You can modify your cookie settings in your browser. However, disabling cookies may limit functionality.

6.3 Do Not Track (DNT) Requests

Our system does not currently respond to DNT signals, as there is no industry-wide standard.

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7. Data Security & Retention

7.1 Security Measures

We implement industry-standard security measures, including:

  • Encryption of sensitive data.
  • Firewalls and access controls.
  • Regular security audits.

7.2 Data Retention

We retain personal data for as long as necessary to provide our services, comply with legal obligations, and enforce our agreements.

  • For business customers: Data processed on behalf of our customers is retained as long as the customer’s account is active or as otherwise stated in our DPA. Upon termination of the customer’s account, data will be deleted or returned in accordance with the DPA, unless otherwise required by law.
  • For end-users interacting with customer properties: We process and retain this data based on the instructions of our business customers, who determine their own retention periods.

If you are an end-user and wish to delete or access your data, please contact the relevant business customer (publisher) directly.

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8. International Data Transfers

Audiorista operates globally. Your data may be transferred outside the EU to:

  • United States.
  • Other locations where our service providers operate.

To protect your data, we use Standard Contractual Clauses (SCCs) and other legal safeguards. Please see this overview of our Sub-processors.

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9. User Rights Under GDPR & CCPA

9.1 GDPR Rights (For EU/EEA Users)

EU residents have the right to:

  • Access their data.
  • Correct inaccuracies.
  • Request deletion ("Right to be Forgotten").
  • Restrict or object to processing.
  • Portability – Receive a copy of their data.

9.2 CCPA Rights (For California Residents)

California residents can:

  • Request disclosure of collected data.
  • Opt out of data sharing.
  • Request data deletion.

Note: Audiorista does not sell personal data.

How to Exercise These Rights: Email support@audiorista.com.

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10. Automated Decision-Making & AI

  • Our Service may use AI-driven recommendations to personalize content.
  • Users can opt out of AI-driven personalization by adjusting their settings.
  • AI does not make legally binding decisions.

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11. Children's & Minors’ Privacy

  • Audiorista does not knowingly collect data from users under 16 years old.
  • If we detect such data, we will delete it immediately.

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12. Contact Information

For any privacy-related inquiries, you can contact us at:

Email: support@audiorista.com
Address: Pubfront ApS, Gl. Kongevej 11-13, 1610 Copenhagen, Denmark

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13. Governing Law & Dispute Resolution

This Privacy Policy is governed by Danish law. Any disputes shall be resolved via arbitration in Denmark.

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